What's Wrong with the 3rd Generation (2011–2021) Durango?

Durango owners have made 634 complaints about the 2011–2021 model years. Using our PainRank™ system we've ranked it 35th out of 54 Dodge generations in overall reliability, with some electrical and engine concerns.

Compare With Other Durango Generations

Common 2011-2021 Dodge Durango Problems

Some of the worst issues 3rd generation Durango owners have to deal with.

  1. AHR Randomly Deploys

    The active head restraints in some Dodge vehicles are handing out free concussions. A mechanical breakdown inside the restraint means they could deploy randomly at any time.

    Continue reading article "AHR Randomly Deploys" A Dodge head restraint

  3. Stuck in Park

    Can't shift the car into reverse or drive! Now what? This is most commonly reported from Dodge Avenger owners, but there have also been similar complaints about other Dodge makes as well as other Chrysler and Jeep vehicles having a similar …

    Continue reading article "Stuck in Park" Red arrow points at a disassembled gear shifter

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

3rd Generation (2011–2021) Durango Key Numbers

  1. 9 model years

    Grouping all models by their year can reveal some baddies.

  2. 634 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 35th in reliability

    Overall reliability rank out of 54 eligible generations.

Recent 3rd Generation (2011–2021) Durango News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  2. A lawsuit concerning hacking vulnerabilities in Fiat-Chrysler’s (FCA) Uconnect system is headed to trial this October.

    The lawsuit was filed after researchers showed how a Jeep could be controlled remotely through the infotainment system. FCA has called the case meritless and tried to get it dismissed. When that didn’t work they turned to the U.S. Supreme Court. To FCA’s surprise, the court refused to even hear the appeal.

    It’s almost as if FCA thought the were in control of the situation and then suddenly they weren’t 🤔

    keep reading article "Uconnect Hacking Vulnerability Trial Date Set"

  3. Like a rushed parent on Christmas Eve, Fiat-Chrysler (FCA) made a mistake when assembling the 3.6L V6 engine for the 2016 Dodge Durango and Jeep Grand Cherokee.

    Some crossover tubes were damaged, and now they're leaking gas.

    "The problem was originally discovered in April 2016 when damage occurred to a fuel rail crossover tube on a 3.6-liter V6 engine. Engineers found 21 engines with damage to the crossover tubes out of 20,000 engines that were inspected."…

    keep reading article "Gas Leaks Found in FCA 3.6L V6 Engines"

  5. The rear lower control arms in some Jeep and Dodge SUVs received the wrong heat treatment during manufacturing (and we're not talking about a day at the spa).

    The problem is bad enough that the control arms can break and cause a sudden loss of control.

    When Fiat-Chrysler (FCA) first recalled the vehicles in June 2015, they asked some owners to stop driving until the vehicles were repaired. With such a serious issues, you'd think FCA would make sure to get the fix right the first time.

    You'd be wrong. A second recall was issued for the same problem just two months later.…

    keep reading article "Two Suspension Recalls Don't Make a Right. But They Do Help"